Shipping & Delivery

All parcels will be dispatched within 1 week after payment is verified. Please note that the delivery times stated below are calculated after the date we ship out the parcel.

Kindly provide a valid local contact number for delivery purposes. We will not be liable for any delays in dispatching parcels due to missing or inaccurate information provided.

 

Local Delivery / Pick Up

1) Local Tracked Letterbox:
  • Local tracked letterbox is a fixed fee of $2.50 and free for orders SGD $30 and above.
  • Receive a tracking number for our order and it will be delivered to your mailbox within 2 to 3 working days after your order has been dispatched.
 
2) Local Tracked Courier:
  • Local tracked courier is a fixed fee of $4 and free for orders SGD $60 and above.
  • Receive a tracking number for our order and it will be delivered to your doorstep within 1 to 3 working days after your order has been dispatched.
 
3) Self Collection at Ang Mo Kio MRT Station
 

International Delivery

We use Qxpress courier for international delivery. Shipping time may take from 4 to 20 working days, depending on the destination country and customs clearance.

Kindly note that there may be additional charges to the recipient for duty & taxes including handling fee according to custom standards of the arrival country.

DESTINATION
COUNTRY

ESTIMATED
TIMEFRAME

SHIPPING
FEE

COMPLIMENTARY
SHIPPING

Australia 7 to 12 working days AUD $19 Order above AUD $230
France 6 to 20 working days EUR €18 Order above EUR €210
Germany 6 to 20 working days EUR €18 Order above EUR €210
Hong Kong 5 to 8 working days HK $70 Order above HK $850
Korea 4 to 6 working days KRW ₩7,000 Order above KRW ₩100,000
Japan 6 to 8 working days JPY ¥2,000 Order above JPY ¥22,000
Malaysia 4 to 19 working days MYR RM21 Order above MYR RM350
Netherlands 6 to 20 working days EUR €18 Order above EUR €210
Philippines 7 to 11 working days PHP ₱600 Order above PHP ₱6,200
Thailand 4 to 6 working days THB ฿320 Order above THB ฿4,000
Taiwan 5 to 15 working days TWD $350 Order above TWD $4,700
United States 6 to 20 working days USD $18 Order above USD $220